CQ-Index Home Care

 

CQ stands for Client Quality or client satisfaction.

 

At the request of De Rozenhof, a client satisfaction survey was held among its clients in 2016. Clients were requested to assess the care and services.

The NPS (Net Promoter Score) for De Rozenhof is 90.*

A great score!

 

* For comparison: the national NPS for home care organisations is 44.

 

De Rozenhof, Tailored Care!